Fitness · BookingsMar 2025 — Feb 2026Product Associate & PM Intern
Pure Fitness Africa
Booking and payment flows for two gym branches.
−85%
payment support tickets
+47%
tracking accuracy
01
The problem
Members got logged out constantly, payments generated support tickets, and staff couldn't log in-person bookings.
02
How I approached it
- 1.Owned booking logic, OTP verification, card management and admin charging.
- 2.Debugged production issues with SQL queries and log analysis.
- 3.Worked with backend on refresh-token authentication.
03
What shipped
Core booking & payment workflowsBack-dated booking for staffRefresh-token authFixed payment page & signup bugs
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